Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. LeValue Enterprise will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working days after the confirmation.

Please return your purchase to the following address:
LeValue Enterprise
38, Jalan Sungai Emas 5A
11100 Batu Ferringhi, Penang, Malaysia

Please contact us at custserv@levalue.com.my or +6016-433 9839 on working days from 9.00am to 6.00pm from Monday to Friday and 9.00am to 1.00pm on Saturday. if you have any questions or doubts.